Catalyst Concierge · Sells + Supports
Your AI concierge — it sells and supports, 24/7.
Not a chatbot — a concierge: a custom AI trained on your business that greets every visitor, captures leads and answers customers around the clock, and hands off to you when it should. What's the difference?
↘ The assistant in the corner is the real thing. Open it and press "Try it as your business" to see it trained on your own website.
Two jobs
It does two jobs at once.
A chatbot only answers questions. Your concierge also brings in business.
Sales
It closes leads while you sleep.
Greets every visitor, answers pre-sale questions, qualifies them, captures their contact info and points them to a booking or quote. You stop losing the prospect who showed up at 2 a.m.
Support
It answers customers in seconds.
Trained on your FAQs, docs and policies, it handles the repetitive questions 24/7, in your voice, and hands off to a human when it should.
Skills
The essentials, plus the skills your business needs.
Every concierge starts with four skills. Then we add the ones specific to how you work.
- 01
Answers from your knowledge
Accurate answers from your site, docs and FAQs — and "I don't know" when it doesn't.
- 02
Captures leads
Gets a visitor's name, email and what they want, and sends it to you.
- 03
Guides & recommends
Steers visitors to the right product, service or page.
- 04
Hands off to a human
Knows when to pass the conversation to you.
Add booking, order status, quotes, a product finder, CRM sync, other languages or review requests. Everything a concierge can do →
Privacy
You decide where it runs.
Its knowledge and memory run on Cloudflare's edge, on infrastructure you control. For the model, you choose: an open model beside them, a private deployment, or one fine-tuned for you. We always tell you which AI provider handles your customers' messages.
The concierge on this site runs on Mercury from Inception Labs, chosen for speed. Keeping customer data in the building →
Process
Live on your site in about a week.
- 01
Send us your content
Your website, FAQs, docs, product info — whatever your customers ask about.
- 02
We train it and add it to your site
We build it on your knowledge, tune its voice and add it to your site with a few lines of code.
- 03
It goes to work
Selling and supporting 24/7. We monitor it, keep it current and improve it over time.
Pricing
Quoted for your business.
Every concierge is built around a different business, so we quote each one: a price for building it and a flat monthly for running it. No per-seat fees, no surprise usage bills.
Contact
Put an AI that sells and supports on your site.
Tell us about your business and we'll send you a quote within one business day.
