The Catalyst Blog
Notes on AI concierges for business — private, on-brand customer support and sales, written for owners, not developers.
How Dallas Small Businesses Can Use an AI Chatbot for Customer Service
Your DFW customers search on their phones and expect an answer now — not a callback tomorrow. How an AI concierge handles questions, books appointments, and captures after-hours leads without adding staff.
AI Agents vs. Old-School Chatbots: What's Actually Different
One answers questions. The other actually does the work — booking appointments, qualifying leads, pulling from your data. The real difference between a chatbot and a concierge, and which one your business needs.
ChatGPT Go Just Launched at $8/Month. Here's Why That Changes Everything for Small Business AI.
OpenAI's new $8/month tier makes production-grade AI accessible to every small business. Combined with new enterprise partnerships, AI assistants just went from “nice to have” to table stakes.
Self-Hosted AI Chatbots: Keep Your Customer Data in the Building
Most AI chatbots ship every customer message to someone else's cloud. A self-hosted concierge runs on a private node you control — so the conversations never leave your business. How it works, what it costs, and when it beats a SaaS bot.
Every Cloud Goes Down. Here's How AWS, Azure, Google, and Cloudflare Actually Compare.
AWS was down for 15 hours. Azure for 10. Google Cloud crashed 70+ services. Cloudflare recovered in 25 minutes. Every provider fails — here's what actually matters and why we run your concierge on Cloudflare's edge.
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